Unlike most veterinary clinics in Lexington, we want you to be able to reach us after hours. We understand that in an emergency, you want to see someone you know and trust. We also understand that sometimes you aren't sure if your pet is having a true emergency and you just want to talk to someone who knows your pet and can help you decide if you need to be seen immediately, or if you can wait until regular hours. Our clients have our doctors' personal cell numbers to call in just these situations. This service is for our clients only, and we ask that you use them with discretion. If you text, texting is usually the fastest way to reach our doctors. Whenever possible they will usually answer your text in five minutes or less. If you do not text, and call, make sure you leave a message. Because these are the doctors' personal cell numbers, they do not answer numbers they don't recognize. Leave a message with your name, your pet's name, and the nature of the problem and the doctors will usually call you back within minutes.
When our doctors are not available, we send our emergencies to the Bluegrass Veterinary Specialists (859-268-7604), who are open 24 hours a day, 7 days a week.